Senior Technical Content Writer

About Vertex IT Solutions:

Vertex IT Solutions is a Lahore-based software company serving as the back office for a U.S.-based
technology firm. We deliver innovative software and digital solutions to global clients, operating primarily
during the night shift in Pakistan to align with U.S. business hours.
Our focus areas include software engineering, Software Quality Assurance, DevOps, Enterprise applications,
and digital transformation. At Vertex, we believe in building not just technology, but meaningful success
stories for our clients and our people alike.
We’re now looking for an experienced and detail-oriented Senior Technical Content Writer to help us
strengthen our content strategy, enhance technical documentation, and support our growing, high
performing product and engineering teams.

Position Overview

As a Senior Technical Content Writer at Vertex IT Solutions, you will play a key role in creating high-quality,
accurate, and engaging content for our technical products. You will be responsible for producing a range of
content, including product documentation, whitepapers, technical blogs, case studies, and user guides
that effectively communicate complex technical concepts to both technical and non-technical audiences.
This position requires a detail-oriented and proactive professional who can take full ownership of the
content strategy for our technical products. You will collaborate closely with product managers, engineers,
and marketing teams to ensure content aligns with product functionality, brand messaging, and user needs.

1. Content Development & Strategy

• Develop, write, and edit high-quality technical content for Vertex’s products, including documentation, blogs, whitepapers, and case studies.
• Translate complex technical concepts into clear, concise, and user-friendly content.
• Collaborate with product and engineering teams to gather technical information and ensure content accuracy.

2. Content Planning & Management

• Maintain and update product documentation to reflect software updates and new features.
• Develop content calendars and manage the delivery of content across multiple channels.
• Ensure consistency in tone, style, and branding across all technical content.

3. Quality & Continuous Improvement

• Review and edit content produced by other writers or teams for accuracy and clarity.
• Conduct research on emerging technologies and industry trends to produce relevant and up to-date content.
• Incorporate feedback from stakeholders to continually improve content quality and relevance.

4. Collaboration & Communication

• Work closely with engineers, product managers, and marketing teams to align content with business goals.
• Provide insights and recommendations for improving user engagement through content.
• Participate in cross-functional meetings to understand product roadmaps and updates.

• Bachelor’s or Masters degree in Technical Writing, Communications, Computer Science, or a related field.
• 4+ years of experience in technical content writing, preferably focused on software products or IT solutions.
• Strong ability to write and communicate complex technical concepts clearly.
• Experience creating a variety of content types: documentation, blogs, whitepapers, case studies, and tutorials.
• Excellent research, editing, and proofreading skills.
• Familiarity with content management systems (CMS), documentation tools, and version control (e.g., Git).
• Strong collaboration skills and ability to work with technical teams.
• Knowledge of SEO best practices and content optimization is a plus.

• Competitive salary package with performance-based incentives.
• A professional, collaborative, and innovation-driven work environment.
• Opportunities for leadership growth and skill development.
• Exposure to international projects and a global work culture.
• Medical, paid leaves, and other employee benefits.