Sales Associate

Vertex IT Solutions is seeking a Sales Associate to join our dynamic team and drive sales growth. The ideal candidate will be responsible for engaging with customers, understanding their needs, and providing product recommendations while ensuring an excellent customer experience. This role requires strong communication skills, a customer-centric approach, and a passion for sales.

Sales & Customer Engagement:

• Greet and assist customers in a friendly and professional manner.
• Understand customer needs and recommend products or services accordingly.
• Drive sales by actively promoting products, features, and promotions.
• Handle customer inquiries, resolve complaints, and provide after-sales support.

Product Knowledge & Presentation:

• Maintain a strong understanding of the company’s products and services.
• Demonstrate product features and benefits to potential customers.
• Ensure products are well-organized, stocked, and attractively displayed.

Sales Reporting & Targets:

• Meet and exceed individual and team sales targets.
• Maintain accurate records of sales transactions and customer interactions.
• Provide feedback on customer preferences and market trends to management.

Collaboration & Professional Development:

• Work closely with the sales and marketing teams to enhance sales strategies.
• Stay updated on industry trends, competitor activities, and new sales techniques.
• Participate in training sessions to enhance product knowledge and sales skills.

Education: High school diploma or Bachelor’s degree in Business, Marketing, or a related field (preferred).

Experience: 0-2 years of experience in sales, customer service, or a related role.

Technical Skills:

• • Proficiency in POS systems, CRM software, and Microsoft Office is a plus.
  • Understanding of sales techniques and customer relationship management.

Soft Skills:

• • Excellent communication and interpersonal skills.
  • Strong negotiation and problem-solving abilities.
  • Self-motivated with a results-driven approach.